Your information is used to respond, confirm, and support
This notice explains how we handle personal information when you submit a request or contact our team. We keep things focused on serving you.
In plain terms
We only use your details to manage your inquiry, improve communication, and confirm the experience you requested.
- We don’t sell your information.
- We use information to respond to requests.
- We protect data with sensible safeguards.
Information you share with us
When you submit a request or message, we may collect details like your name, email address, phone number, preferred date, group size, and any notes you include for accessibility or dietary needs.
- To respond to your request and answer questions
- To confirm availability and provide next-step information
- To coordinate traveler needs (including accessibility notes)
- To maintain records of communication for support
Communication that stays relevant
We use your information to deliver the service you’re requesting—no unrelated marketing clutter. If you opt in to email updates, we’ll send notifications related to your inquiry and confirmation.
We may share relevant details with partners involved in confirming or delivering the experience. We limit sharing to what’s necessary to fulfill your request.
You can update your preferences or ask us to clarify how your information is being used by contacting support.
Keeping information protected
We use reasonable safeguards designed to protect personal information from unauthorized access, loss, or misuse. We keep information for as long as it’s needed to manage your requests and support responsibilities, and then we handle it securely in line with applicable practices.
If you have concerns or want to understand how we handle your details, please reach out through the support desk.